Call Routing
Control where and when calls are answered.
- Calls can be forwarded to any landline or mobile device.
- Divert calls based on the time of day, when it's busy, and when there is no answer
- Recording after-hours calls with voicemail to email
- Use a web-enabled device at any time to access call routing
- Never again miss an important business call
How does call routing work?
Why Is Call Routing Necessary?
How can I configure Call Routing?
Record incoming business calls at any time and from anywhere.
During your active business hours, calls to your business number can be forwarded to your target number (landline or mobile). Once you have configured your 'in-hours', choose where you would like to divert calls 'outside of working hours'. Calls are always recorded if voicemail-to-email is set and calls are not programmed to be diverted outside of business hours.
Routing Calls Within Hours
At Phonate, we understand the urgency of connecting calls promptly. Our advanced call routing services ensure that your calls are directed to the right destination within hours, optimizing communication and minimizing delays.
Out of Hours Call Routing
We recognize the importance of staying connected beyond regular business hours. Our out-of-hours call routing services ensure that your callers are efficiently directed to the right contacts or resources, even when your business is closed.
The Advantages of Call Routing
Calls Are Always Managed
Configure the hours when your business is open and closed on your business number. Never miss a call again with call forwarding.
Any Device Call Divert
To control your business numbers and redirect calls, use call routing pro-actively and log in online 24/7. any Desktop, tablet, or smartphone to make adjustments
Easily Operated
In order to set up call forwarding and maintain your company numbers, no telecom nor IT experience is required. We provide a user-friendly, online interface.
Outstanding For Any Business
Ranging from local one-man businesses to UK-wide organizations. Call forwarding capabilities are available immediately with our Call Routing solution.
Call Forwarding To Landline/Mobil
Call Routing gives you the chance to record all incoming calls by allowing fast modifications to divert calls to any UK landline or mobile phone.
Outstanding For Disaster Recovery
Due to the cloud hosting of our call routing technology, calls can be forwarded to a backup number in the event of a line failure.
Handle business calls with a single interface
A Guide to Call Routing
The Call Routing online call management solution provides the user with the tools to control where and when business calls are answered. Within the easy-to-use interface, a few simple changes can define which landline or mobile calls are diverted to. In addition, the interface offers time-of-day control, this allows the user to define where calls are delivered each day of the week and morning, midday, afternoon and evening
