CSAT

CSAT

Customer Satisfaction Survey

Customer Satisfaction Survey

What is CSAT?

How does CSAT help to grow your business?

Customers have a place to "vent" after a bad experience, which lowers the likelihood that they

will criticize the company in public or on social media.
Through a highly efficient feedback method, you can ensure that these consumers remain engaged even if only a small number of them respond.
Utilizing Post-Call Surveys for Maximum Benefit

By modifying your survey methodology, you can maximize the aforementioned advantages. It is a good idea to conduct surveys after calls as well as after purchases. Other strategies to think about include encouraging survey participation and posing follow-up queries.

Why CSAT surveys are important?

By assessing the expectations of your consumers for your products and services as

well as their level of trust and loyalty to your company, customer satisfaction surveys can help your business grow more productively and profitably.

Pricing Options

Flexible pricing to suit your specific business needs.

BRONZE

£ ?? Per Month
  • 100 SMS / month*
  • Additional CSAT 5p / SMS
  • 30 Day minimum contract term
  • 7 Days free trial

SILVER

£ ?? Per Month
  • 100 SMS / month* ??
  • Additional CSAT 5p / SMS
  • 30 Day minimum contract term
  • 7 Days free trial

GOLD

£ ?? Per Month
  • 300 SMS / month*??
  • Additional CSAT 5p / SMS
  • 30 Day minimum contract term
  • 7 Days free trial

*Each CSAT may require multiple SMS depending on the number of survey questions.

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