Frequently Asked Questions
Question: What is a UK Virtual Number?
Answer: A UK Virtual Number is a telephone number that is not directly associated with a physical phone line. It allows you to have a local UK presence without needing to be physically located in the UK. Calls to this number can be forwarded to any phone number, including international numbers.
Question: How can a UK Virtual Number benefit my business?
Answer: A UK Virtual Number can help your business establish a local presence in the UK, making it easier for UK customers to reach you. It can also help reduce costs on international calling and provide flexibility in managing calls from anywhere in the world.Â
Question: What is Hosted Telephony?
Answer:Â Hosted Telephony, also known as cloud-based telephony, is a phone system that is hosted and managed in the cloud. It eliminates the need for on-site PBX (Private Branch Exchange) hardware, as all the phone system functions are managed through the internet.
Question: Why should I choose Hosted Telephony for my business?
Answer: Hosted Telephony offers several advantages including lower upfront costs, easy scalability, remote work capabilities, and advanced features like voicemail to email, call forwarding, and conference calling. It is ideal for businesses looking for a flexible and cost-effective communication solution.Â
Question: What are Business SIM cards from Phonate Telecom?
Answer:Â Business SIM cards from Phonate Telecom are SIM cards tailored for
business use, offering reliable mobile connectivity with features designed to meet the needs of businesses.
Question: What are the advantages of using Business SIM cards?
Answer: The advantages include competitive rates for calls, texts, and data, enhanced
network coverage, priority customer support, and customizable plans to suit different
business needs. They also provide secure and efficient communication for your
mobile workforce.
Question: How does the Answering Service from Phonate Telecom work?
Answer: The Answering Service from Phonate Telecom provides professional call answering by trained agents who can take messages, provide information, and handle customer inquiries on behalf of your business. The service can be customized to fit your business needs and can operate outside of regular business hours.
Question: What are the benefits of using an Answering Service?
Answer:Â Benefits include ensuring that no call goes unanswered, providing excellent customer service, freeing up your team to focus on core activities, and maintaining a professional image for your business. It can also be cost-effective compared to hiring additional in-house staff.
Question: How can I get started with Phonate Telecom’s services?
Answer: Getting started with Phonate Telecom is easy. Simply visit our website, choose the service you’re interested in, and sign up online. Alternatively, you can contact our sales team for a consultation to discuss your business needs and get personalized recommendations.
Question: Are there any setup fees or long-term contracts?
Answer: Phonate Telecom offers flexible plans with no long-term contracts and transparent pricing. Some services may have a one-time setup fee, but we strive to keep costs low and provide value to our customers. Please refer to the specific service details on our website or contact our support team for more information.